From the first message to an invoiced job. An integrated solution that receives a fault report, understands it, organises the visit and prepares the paperwork while people retain control.
MC
Marta · Costa Azul
The pipe under the sink is leaking. Could you come tomorrow?
09:42 · Photo attached
AI · EXTRACTED DETAILS
Customer
Marta C.
Location
Costa Azul · Local 04
Issue
Leak under sink
Priority
Medium
WORK ORDER#NX-2048
Inspect leak and replace connector
Shut off supply
Inspect trap and seals
Document before and after
PROPOSED VISIT
18SEP 10:30
Daniel R. · Local technician
JOB EVIDENCE
BEFOREAFTER
✓ Connector replaced
✓ Leak test passed
✓ Photos verified
REPORT#NX-2048Ready for review
INVOICE DRAFT128,00 €
Awaiting approval
Request received — A message, photo or voice note in one place.
THE WORKFLOW
One workflow. Six connected steps.
AI organises the information and proposes the next step. A person confirms decisions that affect the customer, technician or payment.
PRODUCT
What the software could look like.
An operations desk for coordinating the work and a focused mobile app for the technician. Both share the same information.
NEXO / Operations dashboard
WEDNESDAY, 18 SEP
Good morning, Alexis
OPEN12↑ 3 this weekTODAY54 in progressTO REVIEW2AI prepared
Today’s jobs
View schedule →
10:30
#NX-2048 · Costa AzulLeak under sink · Daniel R.
IN PROGRESS
12:00
#NX-2049 · La BrisaAir conditioning check
SCHEDULED
15:30
#NX-2050 · CumbreBlocked shutter
SCHEDULED
✦
AI-prepared brief
Two jobs need review. The Costa Azul invoice will be ready when Daniel completes the final check.
9:41NEXO•••
#NX-2048 · IN PROGRESS
Leak under sink
Costa Azul · Local 04
MC
Marta C.Customer · 09:42
BEFORE
AFTER
✓Connector replaced
✓Leak test passed
✓Photos added
01Operations dashboard
02Technician app
01 / BEFORE
Before
Scattered messages, manually copied details, unorganised photos and paperwork prepared at the end of the day.
02 / WITH NEXO
With Nexo
One structured request, a clear schedule and evidence connected to the report and invoice.
OUTCOME
What changes.
01Less time spent copying information
02Every job keeps its context and evidence
03Sensitive decisions remain with a person
Do you have a process like this?
I adapt it to your customers, rules and tools. We start with a small workflow you can test.
